This Privacy Policy describes how GLOW di Gianino Gabriele ("we", "us", the "Data Controller") collects and processes personal data through the website www.thebluewindow.it ("Website"), in compliance with EU Regulation 2016/679 (GDPR) and Italian Legislative Decree 196/2003 as amended.
1. Data Controller
- Company: GLOW di Gianino Gabriele
- Address: Via Padre Pio 33, 96011 Augusta (SR), Italy
- VAT (P.IVA): 02166640892
- Email: thebluewindow33@gmail.com
2. What data we collect
We process the following categories of personal data:
- Data you provide via the contact form: name, email address, dates of stay, number of guests, stay type, preferred contact method, and the content of your message.
- Data you provide through other channels: email, WhatsApp, Instagram or phone — limited to what you choose to share.
- Navigation data: standard server logs (IP address, browser type, pages visited, timestamps) collected automatically for security and to ensure the Website's correct operation.
3. Purposes and legal basis
- Replying to your enquiries and managing bookings — legal basis: pre-contractual and contractual measures (Art. 6(1)(b) GDPR).
- Fulfilling legal obligations (e.g. accounting, mandatory guest registration with Italian authorities when you stay with us) — legal basis: legal obligation (Art. 6(1)(c) GDPR).
- Site security and technical operation — legal basis: legitimate interest (Art. 6(1)(f) GDPR).
4. How long we keep your data
Enquiry data is retained for the time necessary to reply and, where a booking follows, for the duration of the stay and the time required by applicable tax and accounting laws (generally 10 years). Server logs are kept for a limited period for security purposes.
5. Who can access your data
Your data is processed by the Data Controller and may be shared with:
- Our hosting and email service providers, acting as data processors.
- Public authorities when required by law (e.g. police records of guests under Italian law).
We do not sell your data and we do not transfer it outside the European Economic Area unless an adequate level of protection is ensured under the GDPR.
6. Your rights
Under Articles 15–22 GDPR, you have the right to access, rectify, erase, restrict or object to the processing of your personal data, and the right to data portability. You may exercise these rights at any time by writing to thebluewindow33@gmail.com.
You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali — garanteprivacy.it).
7. Cookies
For details on the cookies used by this Website, please see our Cookie Policy.
8. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.